Unstract status page
February 2026

Unstract API EU Service Issue

resolvedMAJORaffectedUnstract EUlasted 22s

The incident has been resolved

Feb 26 00:04:23 (UTC)

LLMWhisperer US - Form Service Issue

resolvedMAJORaffectedLLMWhisperer USlasted 1min 43s

The incident has been resolved

Feb 25 03:34:46 (UTC)

LLMWhisperer US - Form Service Issue

resolvedMAJORaffectedLLMWhisperer USlasted 1min 7s

The incident has been resolved

Feb 20 10:54:47 (UTC)

Unstract API US Service Issue

resolvedMEDIUMaffectedUnstract USlasted 10h 39min

We identified an issue in production caused by an inefficient SQL query, which led to database-level resource congestion and resulted in intermittent service disruptions. Our team detected the root cause earlier today and implemented an optimized fix. The hotfix was successfully deployed at approximately 11:45 AM IST. We are currently monitoring the system, and performance has stabilized. We apologize for any inconvenience caused and appreciate your patience.

Feb 19 06:15:00 (UTC)

LLMWhisperer US - Form Service Issue

resolvedMEDIUMaffectedLLMWhisperer USlasted 15min

There was temporary degradation due the scaling event in LLM Whisperer

Feb 18 19:45:00 (UTC)
January 2026

Unstract API US Service Issue

resolvedMAJORaffectedUnstract USlasted 1min 42s

The incident has been resolved

Jan 12 05:20:54 (UTC)

LLMWhisperer US - Form Service Issue

resolvedMAJORaffectedLLMWhisperer USlasted 2min 1s

The incident has been resolved

Jan 12 05:20:45 (UTC)

Unstract API US Service Issue

resolvedMAJORaffectedUnstract USlasted 2min 26s

The incident has been resolved

Jan 5 17:01:19 (UTC)

LLMWhisperer US - Form Service Issue

resolvedMAJORaffectedLLMWhisperer USlasted 46s

The incident has been resolved

Jan 5 16:54:51 (UTC)

LLMWhisperer US - Form Service Issue

resolvedMAJORaffectedLLMWhisperer USlasted 2min 44s

The incident has been resolved

Jan 5 16:20:52 (UTC)
December 2025

Unstract API EU Service Issue

resolvedMAJORaffectedUnstract EUlasted 2min 2s

The incident has been resolved

Dec 13 12:18:23 (UTC)

LLMWhisperer EU - Form Service Issue

resolvedMAJORaffectedLLMWhisperer EUlasted 5min 36s

The incident has been resolved

Dec 13 12:17:16 (UTC)

Unstract API EU Service Issue

resolvedMAJORaffectedUnstract EUlasted 22s

The incident has been resolved

Dec 7 11:52:23 (UTC)

LLMWhisperer EU - Form Service Issue

resolvedMAJORaffectedLLMWhisperer EUlasted 1min 14s

The incident has been resolved

Dec 4 09:55:20 (UTC)

LLMWhisperer US - Form Service Issue

resolvedMAJORaffectedLLMWhisperer USlasted 1min 47s

The incident has been resolved

Dec 4 09:42:47 (UTC)

Unstract API EU Service Issue

resolvedMEDIUMaffectedUnstract EUlasted 2h 53min 17s

The incident has been resolved

Dec 4 11:32:15 (UTC)

Unstract API US Service Issue

resolvedMEDIUMaffectedUnstract USlasted 2h 57min 37s

The incident has been resolved

Dec 4 11:31:26 (UTC)

Unstract API US Service Issue

resolvedMAJORaffectedUnstract USlasted 1min 27s

The incident has been resolved

Dec 4 01:40:55 (UTC)

Unstract API US Service Issue

resolvedMAJORaffectedUnstract USlasted 5min 22s

The incident has been resolved

Dec 2 21:02:52 (UTC)
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