Unstract API US Service Issue

Started
Lasted 2h 57min
MEDIUM

Updates

RESOLVED

lasted 2h 57min

The incident has been resolved

IDENTIFIED

1h 33min earlier

This issue is affecting only a subset of users that too if they are using Azure Open AI LLM and their model name and api deployment names are different. No other users will be effected

INVESTIGATING

1h 24min earlier

The Unstract API service in US region is not responding to health checks.